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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Petros Kim

Petros Kim

August 6, 2025

5  out of  5
rating by Petros Kim
"⭐️⭐️⭐️⭐️⭐️ Diana Rosales is the best! She’s incredibly helpful, professional, and genuinely willing to work with you. I really appreciated her patience and dedication. Highly recommend her to anyone looking for great service and support! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you, Petros, for your fantastic review! I'm so happy to hear that Diana provided you with such helpful and professional service. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
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Nancy Amaya

July 31, 2025

5  out of  5
rating by Nancy Amaya
"Great rates, great service!"
We responded:
"Thank you, Nancy! I'm happy you enjoyed our rates and service. We’re always here to assist with any insurance needs you may have. Let us know if we can help with anything else!"
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Jeff zhang

July 28, 2025

5  out of  5
rating by Jeff zhang
"Bobby was an absolute delight! I couldn’t have asked for a better experience."
We responded:
"Thank you for your review, Jeff! I'm happy to hear that Bobby provided you with such a delightful experience. Our team is dedicated to offering the best service possible. Let us know if there's anything else we can assist you with!"
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George

July 25, 2025

5  out of  5
rating by George
"Outstanding service from Miss Sandi, above and beyond the call of duty and I couldnt recommend her more highly! Thank you Ma'am for your Service and good works! gb"
We responded:
"Thank you, George! I'm happy to hear about the exceptional service Sandi provided. We appreciate your kind words and recommendation. If there's anything else we can assist you with, just let us know!"
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Kevin Wooldridge

July 18, 2025

5  out of  5
rating by Kevin Wooldridge
"I was so glad to work with Ronnie Murphy. He really knows the business, he listened to all of the needs we had for insurance and provided great solutions at a great value. Ronnie is true professional, and I look forward to a long relationship with Ronnie as a trusted Insurance agent. 5 Star recommendation for Ronnie!"
We responded:
"Thank you, Kevin! I'm happy to hear about your positive experience with Ronnie. He truly is dedicated to understanding and meeting our customers' needs. We're grateful for your trust and look forward to continuing to support your insurance needs. Let us know if there's anything else we can do for you!"
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Daisy Alonzo

July 17, 2025

5  out of  5
rating by Daisy Alonzo
"Best insurance I have ever had. Sandi was my agent and she was very kind and helpful. She helped me get some good insurance deals and actually cares about my spending. Great customer service"
We responded:
"Thank you for your review, Daisy! I'm happy to hear that Sandi provided you with excellent service and helped you find great insurance deals. We always aim to offer the best customer service and care about your needs. Let us know if there's anything else we can assist you with!"
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Sonja Casados

July 11, 2025

5  out of  5
rating by Sonja Casados
"We recently switched our auto ins to SF from another big name. SF is cheaper and the customer service is so much better. We felt like we mattered. We were able to add a third driver and disability ins for LESS than what we were paying at the other establishment. Bobby was great...attentive and timely and knew what he was talking about. So grateful!"
We responded:
"Thank you for your review, Sonja! I'm happy to hear that you found our service and pricing to be a great fit for your needs. Bobby will be delighted to know his attentive and knowledgeable assistance made a positive impact. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Nabeel Zuberi

June 27, 2025

5  out of  5
rating by Nabeel Zuberi
"Worked with Nate to get insurance for my Tesla Model Y and he was super helpful and patient in dealing with me. He provided excellent customer service, explaining all the coverages in detail. Definitely recommend him for your insurance needs!"
We responded:
"Thank you, Nabeel! I'm happy to hear that Nate provided such helpful and patient service while assisting with your insurance. We appreciate your recommendation and are always here to help with any insurance needs you might have. Let us know if there's anything else we can do for you!"
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Carrie Leeper

June 25, 2025

5  out of  5
rating by Carrie Leeper
"Bobby was great. I will be recommending him to all my friends."
We responded:
"Thank you, Carrie! I'm happy to hear that Bobby provided you with such a positive experience. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Gabriella Bermudez

Gabriella Bermudez

June 25, 2025

1  out of  5
rating by Gabriella Bermudez
"I’ve given your company a fair chance to re-evaluate my premium based on multiple changes in my favor, a clean record, low mileage, nearing loan payoff, and work-from-home status. Since you’ve made it clear you’re not interested in retaining me, I’ve already begun shopping for a provider who is. I’m leaving a public review to help others make informed decisions. Ridiculous!"
We responded:
"We understand your frustration and recognize how important those changes are when evaluating coverage. It’s unfortunate we couldn’t meet your expectations this time, but we do appreciate you giving us the opportunity. Thank you for sharing your experience."
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Spencer Coles

June 18, 2025

5  out of  5
rating by Spencer Coles
"I walked away very impressed with the service. I worked directly with Austin Brown and he demonstrated strong knowledge in the products. I appreciated his transparency and ability to describe all the details. He answered all my questions and set the right expectations from the start. I highly recommend State Farm, but specifically these agents in this office."
We responded:
"Thank you, Spencer! I'm happy to hear about your positive experience with Austin. His dedication to providing clear and knowledgeable service is something we truly value. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
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Eric Skorge

May 30, 2025

5  out of  5
rating by Eric Skorge
"Good experience. Good customer service, competitive rates and smooth process to transition to new coverage."
We responded:
"Thank you for your review, Eric! I'm happy you had a good experience with our team and found our rates competitive. It's great to know the transition to your new coverage went smoothly. If you need anything else, feel free to reach out!"
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Paul Tadrous

May 28, 2025

5  out of  5
rating by Paul Tadrous
"Case was great from the start of the process to the end and helped me shop and re-shop multiple times with my multi-policy he was following up promptly without feeling pushy and he listened to all my needs and was able to get me a great rate!"
We responded:
"Thank you, Paul, for sharing your experience! I'm glad to hear that Case was able to assist you effectively throughout the process and find a great rate for your policies. It's wonderful to know that his approach was attentive and supportive. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Donaven Martinez-Jimenez

May 20, 2025

1  out of  5
rating by Donaven Martinez-Jimenez
"Nope… whoever buys insurance is un joto"
We responded:
"Donaven, we’re sorry to hear that you’re unhappy about the service received. Unfortunately, we are unable to find you in our system as either a current or former policyholder. If this is in reference to a different policyholder’s account, we’d love to learn more so we can resolve any issues. Please call our office at your earliest convenience so we can look into this. "
Profile photo of I.E. Osadiaye

I.E. Osadiaye

May 20, 2025

5  out of  5
rating by I.E. Osadiaye
"Sandi was incredibly quick, efficient, and kind. She made getting my auto policy and home insurance bundled together and appropriately set up a breeze."
We responded:
"Thank you for sharing your experience! I'm happy to hear that Sandi was able to assist you efficiently and kindly. It's wonderful to know that bundling your auto and home insurance was made easy. If you have any more questions or need further assistance, feel free to reach out to our office."
Profile photo of Gabriela Santos

Gabriela Santos

May 13, 2025

5  out of  5
rating by Gabriela Santos
"After almost a year of searching for a better insurance rate, I had officially given up. I was with Liberty Mutual for about two years and when my renewal came up after the first year, they almost doubled my premium – on everything. My home, auto and motorcycle. I had initially paid around $444 for everything, but my most recent payment totaled $728. It was ridiculous to be paying that much with a clean driving record and one homeowner’s claim less than 2k. I was desperate to switch to something more reasonable. I had called several offices, received a number of broker recommendations from friends, but to my surprise [and disappointment], they came in higher than what I was paying. I called Travelers, Farmers, Progressive, Allstate even called the Gecko. They all told me that rates were just “high”. Out of the blue one Friday afternoon I got a call from a State Farm number. Thinking it might be an adjuster calling on one of our cases, I answered. After Shaffer introduced himself, I very unenthusiastically I said, "look, I've spent A LOT of time looking for a better rate. You can try, but I'm not holding my breath". My thinking was State Farm.... solid company... "agents" (super fancy)... no way they are going to offer me a better rate than Liberty Mutual who strong arms me into using their self-service every time I call. Well, I was wrong. Shaffer was incredibly knowledgeable and was quick to offer discounts and get me the lowest rate possible. I am saving about $300/month for BETTER coverage than I had before. And... a whole team of incredibly helpful and extremely friendly people (thank you to Micki and Cindi) any time have a question. If there is a way, Shaffer will find it! Very glad I picked up that call. The level of customer service this team continues to provides is by far the best. This has, without a doubt, been the best insurance company I have ever had."
We responded:
"Gabriela, thank you for such a thoughtful and detailed review—it really means a lot to our whole team. We know how frustrating it can be to search endlessly for better coverage only to keep hitting dead ends, so we're truly glad Shaffer was able to step in and change that experience for you. It's great to hear that not only did we help lower your monthly expenses by a significant amount, but that you’re also getting better coverage and feeling supported every step of the way. Shaffer, Micki, and Cindi will be so happy to know their efforts made such a difference. We work hard to be responsive, helpful, and to truly listen, and your story is exactly why we do what we do. You're not just a number to us—you’re part of our community, and we’ll keep showing up for you the way you deserve. Thank you again for taking the time to share this and for giving us the chance after a long search. We're honored to have you with us!"
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B Laurel

May 9, 2025

5  out of  5
rating by B Laurel
"Bobby Hudson helped me get auto insurance today. He made the experience so easy and pleasant, it was like catching up with a friend, seriously. He's especially knowledgeable having worked for State Farm for years before coming to this location. He truly wants to get you the coverage that will be most beneficial to you. Thank you!"
We responded:
"Thank you, B Laurel, for sharing your experience! I'm happy to hear that Bobby made the process easy and enjoyable for you. His expertise and dedication to finding the right coverage are truly valued here. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of Thomas Adams

Thomas Adams

May 8, 2025

5  out of  5
rating by Thomas Adams
"Brent and his team are always super responsive and helpful whenever an insurance topic comes up. On top of that, I have tried to shop around home and auto rates every year or so to make sure I am still getting the best rate, and each time I do Brent and State Farm still beat out the competition. Thanks Brent and Team!"
We responded:
"Thank you, Thomas, for your kind words! I'm glad to know that our team's responsiveness and assistance have made a positive impact on your experience. It's great to hear that our rates continue to be competitive for your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!"
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Josh

May 1, 2025

5  out of  5
rating by Josh
"Bobbi Ann Burch has been great. To the point, efficient, and able to support my situation with ease. Glad to do business and happy she was able to help. Thanks."
We responded:
"Josh, I'm glad to hear that Bobbi Ann was able to assist you efficiently and support your needs with ease. It's wonderful to know you're happy with the service. If you have any more questions or need further assistance, feel free to reach out. Thank you for choosing us!"
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Monica Hunold

April 29, 2025

5  out of  5
rating by Monica Hunold
"It was a pleasure dealing with BobbiAnn Burch. Fast, easy, responsive, and most importantly cost effective! We look forward to being with State Farm going forward."
We responded:
"Thank you, Monica! I'm happy to hear that BobbiAnn made your experience fast, easy, and cost-effective. We appreciate your trust and look forward to continuing to serve your insurance needs. If you have any questions or need assistance, feel free to reach out!"
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Jared Smith

April 23, 2025

5  out of  5
rating by Jared Smith
"The representative I’ve been working with had been great! Really attentive, helpful, and through throughout the whole process"
We responded:
"Thank you, Jared, for sharing your experience! I'm glad to hear that our representative has been attentive and helpful throughout your process. Your satisfaction is important to us, and we're here to assist with any other needs or questions."
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Reid Heller

April 14, 2025

5  out of  5
rating by Reid Heller
"Shaffer went above and beyond to help me compare prices with my existing insurer and help me make an informed decision. Very grateful.!"
We responded:
"Thank you, Reid, for sharing your experience! I'm glad Shaffer could assist you in comparing prices and making an informed decision. Your satisfaction is important to us. If you need further assistance, feel free to reach out anytime."
Profile photo of Mehmet Aydemir

Mehmet Aydemir

March 27, 2025

5  out of  5
rating by Mehmet Aydemir
"Case is really helpful. He provided me with the best information to make the best choice for me."
We responded:
"Thank you, Mehmet, for sharing your experience! I'm happy to hear that Case was able to provide you with the information you needed to make the best choice. We're here to help with any future questions or needs you may have."
Profile photo of Willie Grayson (Willie Awesome)

Willie Grayson (Willie Awesome)

March 27, 2025

5  out of  5
rating by Willie Grayson (Willie Awesome)
"Loved how quick and easy Bobby setup our new policy. I've had longer self checkout experiences. Excellenct customer service."
We responded:
"Thank you, Willie, for sharing your experience! I'm happy to hear that Bobby made setting up your new policy quick and easy. We strive to provide excellent customer service, and it's great to know we met your expectations. If you have any more questions, feel free to reach out!"
Profile photo of Christina Kim

Christina Kim

March 25, 2025

5  out of  5
rating by Christina Kim
"Bobby was very helpful and easy to work with when switching our auto and home insurance. He responded very promptly and answered all my questions clearly."
We responded:
"Thanks, Christina, for sharing your experience! I'm glad Bobby helped make switching your auto and home insurance easy. If you need more assistance, don’t hesitate to contact our office!"