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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nabeel Zuberi

June 27, 2025

5  out of  5
rating by Nabeel Zuberi
"Worked with Nate to get insurance for my Tesla Model Y and he was super helpful and patient in dealing with me. He provided excellent customer service, explaining all the coverages in detail. Definitely recommend him for your insurance needs!"
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Carrie Leeper

June 25, 2025

5  out of  5
rating by Carrie Leeper
"Bobby was great. I will be recommending him to all my friends."
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Gabriella Bermudez

June 25, 2025

1  out of  5
rating by Gabriella Bermudez
"I’ve given your company a fair chance to re-evaluate my premium based on multiple changes in my favor, a clean record, low mileage, nearing loan payoff, and work-from-home status. Since you’ve made it clear you’re not interested in retaining me, I’ve already begun shopping for a provider who is. I’m leaving a public review to help others make informed decisions. Ridiculous!"
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Spencer Coles

June 18, 2025

5  out of  5
rating by Spencer Coles
"I walked away very impressed with the service. I worked directly with Austin Brown and he demonstrated strong knowledge in the products. I appreciated his transparency and ability to describe all the details. He answered all my questions and set the right expectations from the start. I highly recommend State Farm, but specifically these agents in this office."
We responded:
"Thank you, Spencer! I'm happy to hear about your positive experience with Austin. His dedication to providing clear and knowledgeable service is something we truly value. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
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Eric Skorge

May 30, 2025

5  out of  5
rating by Eric Skorge
"Good experience. Good customer service, competitive rates and smooth process to transition to new coverage."
We responded:
"Thank you for your review, Eric! I'm happy you had a good experience with our team and found our rates competitive. It's great to know the transition to your new coverage went smoothly. If you need anything else, feel free to reach out!"
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Paul Tadrous

May 28, 2025

5  out of  5
rating by Paul Tadrous
"Case was great from the start of the process to the end and helped me shop and re-shop multiple times with my multi-policy he was following up promptly without feeling pushy and he listened to all my needs and was able to get me a great rate!"
We responded:
"Thank you, Paul, for sharing your experience! I'm glad to hear that Case was able to assist you effectively throughout the process and find a great rate for your policies. It's wonderful to know that his approach was attentive and supportive. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Donaven Martinez-Jimenez

May 20, 2025

1  out of  5
rating by Donaven Martinez-Jimenez
"Nope… whoever buys insurance is un joto"
We responded:
"Donaven, we’re sorry to hear that you’re unhappy about the service received. Unfortunately, we are unable to find you in our system as either a current or former policyholder. If this is in reference to a different policyholder’s account, we’d love to learn more so we can resolve any issues. Please call our office at your earliest convenience so we can look into this. "
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I.E. Osadiaye

May 20, 2025

5  out of  5
rating by I.E. Osadiaye
"Sandi was incredibly quick, efficient, and kind. She made getting my auto policy and home insurance bundled together and appropriately set up a breeze."
We responded:
"Thank you for sharing your experience! I'm happy to hear that Sandi was able to assist you efficiently and kindly. It's wonderful to know that bundling your auto and home insurance was made easy. If you have any more questions or need further assistance, feel free to reach out to our office."
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Gabriela Santos

May 13, 2025

5  out of  5
rating by Gabriela Santos
"After almost a year of searching for a better insurance rate, I had officially given up. I was with Liberty Mutual for about two years and when my renewal came up after the first year, they almost doubled my premium – on everything. My home, auto and motorcycle. I had initially paid around $444 for everything, but my most recent payment totaled $728. It was ridiculous to be paying that much with a clean driving record and one homeowner’s claim less than 2k. I was desperate to switch to something more reasonable. I had called several offices, received a number of broker recommendations from friends, but to my surprise [and disappointment], they came in higher than what I was paying. I called Travelers, Farmers, Progressive, Allstate even called the Gecko. They all told me that rates were just “high”. Out of the blue one Friday afternoon I got a call from a State Farm number. Thinking it might be an adjuster calling on one of our cases, I answered. After Shaffer introduced himself, I very unenthusiastically I said, "look, I've spent A LOT of time looking for a better rate. You can try, but I'm not holding my breath". My thinking was State Farm.... solid company... "agents" (super fancy)... no way they are going to offer me a better rate than Liberty Mutual who strong arms me into using their self-service every time I call. Well, I was wrong. Shaffer was incredibly knowledgeable and was quick to offer discounts and get me the lowest rate possible. I am saving about $300/month for BETTER coverage than I had before. And... a whole team of incredibly helpful and extremely friendly people (thank you to Micki and Cindi) any time have a question. If there is a way, Shaffer will find it! Very glad I picked up that call. The level of customer service this team continues to provides is by far the best. This has, without a doubt, been the best insurance company I have ever had."
We responded:
"Gabriela, thank you for such a thoughtful and detailed review—it really means a lot to our whole team. We know how frustrating it can be to search endlessly for better coverage only to keep hitting dead ends, so we're truly glad Shaffer was able to step in and change that experience for you. It's great to hear that not only did we help lower your monthly expenses by a significant amount, but that you’re also getting better coverage and feeling supported every step of the way. Shaffer, Micki, and Cindi will be so happy to know their efforts made such a difference. We work hard to be responsive, helpful, and to truly listen, and your story is exactly why we do what we do. You're not just a number to us—you’re part of our community, and we’ll keep showing up for you the way you deserve. Thank you again for taking the time to share this and for giving us the chance after a long search. We're honored to have you with us!"
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B Laurel

May 9, 2025

5  out of  5
rating by B Laurel
"Bobby Hudson helped me get auto insurance today. He made the experience so easy and pleasant, it was like catching up with a friend, seriously. He's especially knowledgeable having worked for State Farm for years before coming to this location. He truly wants to get you the coverage that will be most beneficial to you. Thank you!"
We responded:
"Thank you, B Laurel, for sharing your experience! I'm happy to hear that Bobby made the process easy and enjoyable for you. His expertise and dedication to finding the right coverage are truly valued here. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Thomas Adams

May 8, 2025

5  out of  5
rating by Thomas Adams
"Brent and his team are always super responsive and helpful whenever an insurance topic comes up. On top of that, I have tried to shop around home and auto rates every year or so to make sure I am still getting the best rate, and each time I do Brent and State Farm still beat out the competition. Thanks Brent and Team!"
We responded:
"Thank you, Thomas, for your kind words! I'm glad to know that our team's responsiveness and assistance have made a positive impact on your experience. It's great to hear that our rates continue to be competitive for your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!"
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Josh

May 1, 2025

5  out of  5
rating by Josh
"Bobbi Ann Burch has been great. To the point, efficient, and able to support my situation with ease. Glad to do business and happy she was able to help. Thanks."
We responded:
"Josh, I'm glad to hear that Bobbi Ann was able to assist you efficiently and support your needs with ease. It's wonderful to know you're happy with the service. If you have any more questions or need further assistance, feel free to reach out. Thank you for choosing us!"
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Monica Hunold

April 29, 2025

5  out of  5
rating by Monica Hunold
"It was a pleasure dealing with BobbiAnn Burch. Fast, easy, responsive, and most importantly cost effective! We look forward to being with State Farm going forward."
We responded:
"Thank you, Monica! I'm happy to hear that BobbiAnn made your experience fast, easy, and cost-effective. We appreciate your trust and look forward to continuing to serve your insurance needs. If you have any questions or need assistance, feel free to reach out!"
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Jared Smith

April 23, 2025

5  out of  5
rating by Jared Smith
"The representative I’ve been working with had been great! Really attentive, helpful, and through throughout the whole process"
We responded:
"Thank you, Jared, for sharing your experience! I'm glad to hear that our representative has been attentive and helpful throughout your process. Your satisfaction is important to us, and we're here to assist with any other needs or questions."
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Reid Heller

April 14, 2025

5  out of  5
rating by Reid Heller
"Shaffer went above and beyond to help me compare prices with my existing insurer and help me make an informed decision. Very grateful.!"
We responded:
"Thank you, Reid, for sharing your experience! I'm glad Shaffer could assist you in comparing prices and making an informed decision. Your satisfaction is important to us. If you need further assistance, feel free to reach out anytime."
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Mehmet Aydemir

March 27, 2025

5  out of  5
rating by Mehmet Aydemir
"Case is really helpful. He provided me with the best information to make the best choice for me."
We responded:
"Thank you, Mehmet, for sharing your experience! I'm happy to hear that Case was able to provide you with the information you needed to make the best choice. We're here to help with any future questions or needs you may have."
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Willie Grayson (Willie Awesome)

March 27, 2025

5  out of  5
rating by Willie Grayson (Willie Awesome)
"Loved how quick and easy Bobby setup our new policy. I've had longer self checkout experiences. Excellenct customer service."
We responded:
"Thank you, Willie, for sharing your experience! I'm happy to hear that Bobby made setting up your new policy quick and easy. We strive to provide excellent customer service, and it's great to know we met your expectations. If you have any more questions, feel free to reach out!"
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Christina Kim

March 25, 2025

5  out of  5
rating by Christina Kim
"Bobby was very helpful and easy to work with when switching our auto and home insurance. He responded very promptly and answered all my questions clearly."
We responded:
"Thanks, Christina, for sharing your experience! I'm glad Bobby helped make switching your auto and home insurance easy. If you need more assistance, don’t hesitate to contact our office!"
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Spencer Pierce

March 21, 2025

5  out of  5
rating by Spencer Pierce
"Worked with Case Connor to get a new car insurance quote. He worked with my schedule completely over email and was very clear and helpful about what my coverage and premiums would be. Great experience"
We responded:
"Thank you, Spencer, for sharing your experience! I'm glad to hear that Case was able to assist you with your quote and accommodate your schedule. It's wonderful to know that the process was clear and helpful. If you have any more questions or need further assistance, feel free to reach out anytime!"
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ellisa may lendennie

February 28, 2025

5  out of  5
rating by ellisa may lendennie
"Bobby made the process of switching my insurance clear and easy! Highly recommend!"
We responded:
"Thank you, Ellisa, for your wonderful feedback! I'm happy to know that Bobby made your insurance switch smooth and straightforward. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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Kuldeep Joshi

February 28, 2025

5  out of  5
rating by Kuldeep Joshi
"I had a great experience with Agent case connor. What really stands out about Case is his dedication to customer service. He goes above and beyond to ensure everything is handled smoothly, whether it's answering my questions promptly or helping me navigate the insurance process with ease. It’s clear that he genuinely cares about his clients and their well-being."
We responded:
"Thank you, Kuldeep, for sharing your wonderful experience with Case! I'm happy to know that his dedication to customer service made a positive impact. It's great to hear that he was able to assist you smoothly through the insurance process. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Nwachukwu Gerald

February 26, 2025

5  out of  5
rating by Nwachukwu Gerald
"Such a wonderful experience I had with Bobby Hudson ans he explicitly explained everything I needed to know and the kinda coverage that fits right in. He made me feel much more secure in my decision to lock in with state Farm and he was absolutely genuine with his words when we spoke. A big thank you to Bobby."
We responded:
"Thank you, Nwachukwu, for sharing your experience! I'm delighted to hear that Bobby Hudson provided you with clear explanations and helped you feel secure in your coverage decision. It's wonderful to know he made such a positive impact. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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Landon Gann

February 21, 2025

5  out of  5
rating by Landon Gann
"We highly recommend this agency! Bobby was so easy to work with and he helped us save money and improve our coverage on our home and auto policies. He took his time to answer all our questions and put together a thorough proposal for us to help us see the benefits of making the move to State Farm."
We responded:
"Thank you, Landon, for your enthusiastic recommendation! I'm glad Bobby could assist you in saving money and enhancing your coverage. It's great to know he took the time to address all your questions and provide a detailed proposal. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Trisha Thornton

February 14, 2025

5  out of  5
rating by Trisha Thornton
"Bobby made the process simple and easy"
We responded:
"Thank you, Trisha, for your wonderful feedback! I'm happy to hear that Bobby made the process simple and easy for you. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Allison Stamey

February 13, 2025

5  out of  5
rating by Allison Stamey
"I had a great experience working with Bobby Hudson! He explained everything I needed and why I needed the type of coverage he suggested. Bobby made me feel very secure in my decision to switch to State Farm and was so genuine and trustworthy each time we spoke. Thank you Bobby for taking care of my family!"
We responded:
"Thank you, Allison, for sharing your experience! I'm delighted to hear that Bobby was able to provide you with the information and assurance you needed. It's wonderful to know that you feel secure with your decision to switch to State Farm. Bobby's genuine and trustworthy approach is truly valued. If you have any more questions or need further assistance, please don't hesitate to reach out."